The NetMatch reference-model has been developed to illustrate NetMatchs view on e-commerce in the travel industry. The e-business suite TourWeb closes the gap between the traveler and the travel organization in the online world. The model has several functions:
- To map the key processes of our customers on a comprehensive model. This allows us to focus on the relevant functional areas that must be addressed to continuously innovate the e-commerce domain for the travel industry;
- Internally it acts as a knowledge-management model for NetMatchs. When new functionality and/or technology emerges the ref-model is used to analyze the impact and subsequently drive the development of new modules.