Internet Booking Engine
The Internet Booking Engine makes sure that travel offers are booked correctly into the reservation system. The web user is guided through a sequence of booking steps each offering a specific set of choices. The numbers of booking steps and options to choose from strongly depend on the complexity of the travel package to be sold.
By selecting travel services like flights, transfers, room types, rental cars, insurances and other additional services, the user fills up his shopping basket step by step. It is also important to offer easy and clear navigation options at all times to avoid any uncertainty. The shopping basket displays all the services the user has chosen including real time prices and availability. After personal data has been entered everything is presented again in an overview step. Here the user can agree to terms and conditions and decide to book.
NetMatch has many years of experience in designing and implementing B2C and B2B booking flows. Our generic framework is based on a 3-tier architecture.
We create service or package specific components which are used to assemble your booking flow. These components are designed for easy maintenance and reusability. If necessary different instants of the same booking flow can be created that serve different sales channels.